Key Takeaways The Core Formula: The fundamental formula for productivity is Total Output / Total Input. For modern B2B operations, this translates to measuring the efficiency of your people, processes, and technology in generating high-quality revenue. ROI-Driven Metrics: Shift from measuring activity (e.g., calls made) to outcomes. Key KPIs include Revenue Per Employee (RPE), pipeline … Read more
Business process automation (BPA) is a strategic method for executing high-volume, repeatable tasks with minimal human intervention, enabling scalable growth by increasing operational output without a proportional rise in costs. For B2B companies, this means systematically converting manual workflows in areas like Revenue Operations and Finance into efficient, automated systems. By doing so, you can … Read more
Key Takeaways Definition: Operational excellence is a strategic framework for executing business strategy more consistently and reliably than the competition. It focuses on creating more value for the customer by eliminating waste and continuously improving processes. Modern Approach: In the B2B context, this means leveraging AI and automation to scale revenue without a proportional increase … Read more